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 <front>
  <journal-meta>
   <journal-id journal-id-type="publisher-id">Bulletin of Bryansk state technical university</journal-id>
   <journal-title-group>
    <journal-title xml:lang="en">Bulletin of Bryansk state technical university</journal-title>
    <trans-title-group xml:lang="ru">
     <trans-title>Вестник Брянского государственного технического университета</trans-title>
    </trans-title-group>
   </journal-title-group>
   <issn publication-format="print">1999-8775</issn>
  </journal-meta>
  <article-meta>
   <article-id pub-id-type="publisher-id">14357</article-id>
   <article-id pub-id-type="doi">10.12737/23200</article-id>
   <article-categories>
    <subj-group subj-group-type="toc-heading" xml:lang="ru">
     <subject>Машиностроение и машиноведение</subject>
    </subj-group>
    <subj-group subj-group-type="toc-heading" xml:lang="en">
     <subject>Mechanical engineering</subject>
    </subj-group>
    <subj-group>
     <subject>Машиностроение и машиноведение</subject>
    </subj-group>
   </article-categories>
   <title-group>
    <article-title xml:lang="en">DESIGN OF QUALITY MANAGEMENT PROCESSES BASED ON QFD METHOD</article-title>
    <trans-title-group xml:lang="ru">
     <trans-title>ПРОЕКТИРОВАНИЕ ПРОЦЕССОВ МЕНЕДЖМЕНТА КАЧЕСТВА НА ОСНОВЕ МЕТОДА QFD</trans-title>
    </trans-title-group>
   </title-group>
   <contrib-group content-type="authors">
    <contrib contrib-type="author">
     <name-alternatives>
      <name xml:lang="ru">
       <surname>Мирошников  </surname>
       <given-names>Вячеслав Васильевич</given-names>
      </name>
      <name xml:lang="en">
       <surname>Miroshnikov  </surname>
       <given-names>Vyacheslav Васильевич</given-names>
      </name>
     </name-alternatives>
     <email>v.v.miroshnikov@mail.ru</email>
     <xref ref-type="aff" rid="aff-1"/>
    </contrib>
    <contrib contrib-type="author">
     <name-alternatives>
      <name xml:lang="ru">
       <surname>Борбаць </surname>
       <given-names>Николай  Михайлович</given-names>
      </name>
      <name xml:lang="en">
       <surname>Borbats </surname>
       <given-names>Nikolay  Михайлович</given-names>
      </name>
     </name-alternatives>
     <email>borbact@mail.ru</email>
    </contrib>
   </contrib-group>
   <aff-alternatives id="aff-1">
    <aff>
     <institution xml:lang="ru">Брянский государственный технический университет</institution>
     <country>Россия</country>
    </aff>
    <aff>
     <institution xml:lang="en">Брянский государственный технический университет</institution>
     <country>Russian Federation</country>
    </aff>
   </aff-alternatives>
   <pub-date publication-format="print" date-type="pub" iso-8601-date="2016-12-07T00:00:00+03:00">
    <day>07</day>
    <month>12</month>
    <year>2016</year>
   </pub-date>
   <pub-date publication-format="electronic" date-type="pub" iso-8601-date="2016-12-07T00:00:00+03:00">
    <day>07</day>
    <month>12</month>
    <year>2016</year>
   </pub-date>
   <volume>2016</volume>
   <issue>4</issue>
   <fpage>139</fpage>
   <lpage>145</lpage>
   <self-uri xlink:href="https://zh-szf.ru/en/nauka/article/14357/view">https://zh-szf.ru/en/nauka/article/14357/view</self-uri>
   <abstract xml:lang="ru">
    <p>Предложен подход к проектированию процессов менеджмента качества на основе применения методологии структурирования функции качества (QFD). Описано проектирование процесса входного контроля качества лакокрасочных материалов с помощью метода QFD.</p>
   </abstract>
   <trans-abstract xml:lang="en">
    <p>The creation and introduction of the efficient quality management system (QMS) is impossible without the management realization of its processes, one of key elements in which is designing. And upon that how well is a process designed will the efficiency depend both of the process itself and the whole of the system of interrelated processes a part of which it is. To in-crease the design efficiency of quality management processes the methodology of quality function defini-tion – QFD is offered for use. At the first stage of its realization in processes of quality management it is necessary to determine the demands made to the process under development. For that, in its turn, it is necessary to identify process outlets and basic users of its results. Because of the peculiarities in quality man-agement processes the demands to them should be compiled being guided mainly by corresponding regu-latory documentation regulating both processes outlets and methods of their carrying out.&#13;
The requirements revealed further with the aid of a matrix diagram are transformed into parameters subjected to the control in the course of a process ful-fillment. At the next stage for the most critical parame-ters of the process there are defined corresponding kinds of management which is also carried out on the basis of a matrix program. Finally, for the kinds of control revealed at the previous stage one selects methods and means of measurements and control which are most suitable to ensure the specified characteristics of reliability taking into account the requirements to economy and control-appropriateness.&#13;
The application of the procedure described is shown by the example of designing the input control process of paint-and-lacquer materials at an industrial enterprise. &#13;
</p>
   </trans-abstract>
   <kwd-group xml:lang="ru">
    <kwd>процессы менеджмента качества</kwd>
    <kwd>структурирование функции качества</kwd>
    <kwd>QFD</kwd>
    <kwd>процесс входного контроля</kwd>
    <kwd>лакокрасочные материалы</kwd>
   </kwd-group>
   <kwd-group xml:lang="en">
    <kwd>quality management processes</kwd>
    <kwd>quality function structuring</kwd>
    <kwd>QFD</kwd>
    <kwd>input control process</kwd>
    <kwd>paint-and-lacquer materials</kwd>
   </kwd-group>
  </article-meta>
 </front>
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  <p></p>
 </body>
 <back>
  <ref-list>
   <ref id="B1">
    <label>1.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Сулливан, Л.П. Структурирование функции качества / Лоренс П. Сулливан // Курс на качество. - 1992. - №3-4. - С. 156 - 177.</mixed-citation>
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     <mixed-citation xml:lang="ru">Брагин, Ю.В. Путь QFD: проектирование и производство продукции исходя из ожиданий потребителей / Ю.В. Брагин, В.Ф. Корольков. - Ярославль: Центр качества, 2003. - 240 с.</mixed-citation>
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   <ref id="B3">
    <label>3.</label>
    <citation-alternatives>
     <mixed-citation xml:lang="ru">Горленко, О.А. Управление качеством в производственно-технологических системах: учебник / О.А. Горленко, В.В. Мирошников, Н.М. Борбаць. - Брянск: БГТУ, 2009. - 312 с.</mixed-citation>
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 </back>
</article>
