Smolensk, Smolensk, Russian Federation
The article reveals the possibilities of using mediation technologies in educational organizations. The paper presents the results of a survey of teachers of general education institutions in the city of Smolensk and the Smolensk region, which determine the relevance of the use of mediation technologies in resolving confl icts between participants in educational relations. An action plan for the development of a regional independent mediation system has been developed.
educational organizations, conflicts, mediation technologies, communication competencies
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