student
student
student
Moskva, Moscow, Russian Federation
This article is devoted to the study of the current topic - the importance of digital etiquette as an employee competence. The percentage of modern employee's communications in the online space is increasing, more and more work issues are solved using computer technology and electronic systems. This trend requires the development of a new digital culture of communication, which includes the rules that are necessary to build clear business relationships. In order to form a relevant, understandable and succinct set of recommendations, it is required to assess the current level of knowledge of digital etiquette. To do this, a survey was compiled that included questions defining human behavior in various situations that may arise during online business communications. Based on the survey with 120 respondents, recommendations on business etiquette topics were developed.
digital etiquette, business etiquette, employee competence, recommendations, the Internet communication
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