%0 Journal Article %T Management and Marketing of High-Tech Process-Based Services %A Markova, V.D. %A Ozhdikhina, N.V. %K service business processes, innovative services, process-based services, knowledge management, integrated service management %J Scientific Research and Development. Economics of the Firm %D 2026 %N 15 %P 6 %I INFRA-M Academic Publishing LLC.