TY  JOUR
TI  Customer-centered approach in public 
and municipal administration: 
opportunities and challenges
KW  client-centric approach in the activities of state and municipal bodies
KW  means of client-centric approach in state and municipal governments
KW  quality of services of state bodies
JO  Journal of Management Studies
AU  Chulanova, O.L.
AU  Zinnurova, N.A.
AU  Raschepkina, E.R.
PY  2025
IS  11
PB  INFRA-M Academic Publishing LLC.