TY JOUR TI MONITORING OF EDUCATIONAL PROCESS IN HIGHER EDUCATIONAL INSTITUTIONS KW quality management of educational process KW a systematic approach KW indicators KW evaluation criteria quality. JO Actual directions of scientific researches of the XXI century: theory and practice AU Antsiferova, V.I. PY 2014 IS 2 PB FSBE Institution of Higher Education Voronezh State University of Forestry and Technologies named after G.F. Morozov