@article{Ksenzenko2021dynamic,
author={Ksenzenko, O.A. and Robustova, V.V.},
title={Dynamic Processes in Professional and Business Etiquette},
journal={Scientific Research and Development. Modern Communication Studies},
publisher={INFRA-M Academic Publishing LLC.},
year={2021},
pages={58-63},
volume={10},
issue={5},
}