%0 Journal Article %T Dynamic Processes in Professional and Business Etiquette %A Ksenzenko, O.A. %A Robustova, V.V. %K Etiquette, innovative norms, etiquette gaps, professional communication, business interaction, teaching business etiquette %J Scientific Research and Development. Modern Communication Studies %D 2021 %N 10 %P 5 %I INFRA-M Academic Publishing LLC.