00718naa#a2200193#i#4500001002300000005001700023011001400040100004100054102000700095200012300102210005100225215001100276608002700287675011900314700003300433700002100466700002300487856001400510EN\INFRA-M\bibl\11396420260511033831.1##a2500-3291##a20251230b2025####ek#y0engy0150####ca##aRU1#aCustomer-centered approach in public 
and municipal administration: 
opportunities and challengeseJournal article1#aMoscowcINFRA-M Academic Publishing LLC.d2025##a17 с.##aJournal article2local##aПолитика. Планирование. Управление. Мероприятия. Средства. 334.02#1aChulanovagOksana Leonidovna#1aZinnurovagN. A.#1aRaschepkinagE. R.4#azh-szf.ru