00520naa#a2200181#i#450# EN\\bibl\12394 20240930234231.1 2071-2367 20160626b2016####ek#y0engy0150####ca RUS RU Ethical component of the communicative efficiency of business communication Journal article Moscow RANEPA 2016 8 с. Journal article local Kashaeva Elena Yur'evna Pavlova Ludmila Grigoryevna zh-szf.ru