00513naa#a2200181#i#450# EN\INFRA-M\bibl\13850 20241205050506.4 2305-7807 20161128b2016####ek#y0engy0150####ca RUS RU Theoretical aspects of customer-orientation personnel Journal article Moscow INFRA-M Academic Publishing LLC. 2016 4 с. Journal article local Romanov Timur Abakumova Nadezhda zh-szf.ru