00544naa#a2200181#i#450# EN\INFRA-M\bibl\14234 20240702113113.2 2500-3313 20161124b2016####ek#y0engy0150####ca RUS RU Investigation of satisfaction with e-educational platform quality using SERVQUAL method Journal article Moscow INFRA-M Academic Publishing LLC. 2016 0 с. Journal article local Sukhova O. Churkina Viktoriya zh-szf.ru