00543naa#a2200169#i#450# EN\\bibl\5887 20241114151143.4 1993-7768 20150615b2015####ek#y0engy0150####ca RUS RU Provision of state and municipal services in Russia: the current state and main directions for improving Journal article CHERKIZOVO Russian State University of Tourism and Service 2015 7 с. Journal article local Gavrilova Lyudmila zh-szf.ru