LDR 00660naa#a2200181#i#450# 001 EN\ROSSIYSKIY GOSUDARSTVENNYY UNIVERSITET TURIZMA I SERVISA\bibl\6a9c13f632807fdbab856cd0 005 20261105145507.4 100 ## _a20140525b2014####ek#y0engy0150####ca 101 0# _aRUS 102 ## _aRU 200 1# _aOn research into the interdependence between service quality indices and a hotel’s business processes _eJournal article 210 1# _aCHERKIZOVO _cRussian State University of Tourism and Service _d2014 215 ## _a15 с. 608 ## _aJournal article _2local 700 #1 _aKuznetsova _gEkaterina 700 #1 _aMorozova _gLyubov 700 #1 _aTrusevich _gIryna 856 4# _azh-szf.ru _u