Scientific Research and Development. Russian Journal of Project ManagementScientific Research and Development. Russian Journal of Project ManagementНаучные исследования и разработки. Российский журнал управления проектами2587-62791117710.12737/18596Социально-психологические аспекты управления проектамиPsychosocial aspects of project managementСоциально-психологические аспекты управления проектамиSocio-Psychological Determinants of Organizational Change Projects Success: a Literature ReviewСоциально-психологические детерминанты успеха проектов организационных измененийВолковОлег СергеевичVolkovOleg Сергеевичid.volkovos@gmail.comТищенкоОльга ЭдуардовнаTishchenkoOlga Eduardovnaolga1-2-3@yandex.ruКамышеваСофья АлексеевнаKamyshevaSofya АлексеевнаKamysheva_s@mail.ruНИУ ВШЭРоссияNRU HSERussian Federation1703201617032016514858https://zh-szf.ru/en/nauka/article/11177/view
Данная статья посвящена проблеме сопротивления организационным
изменениям в проектах в целом и социально-психологическому аспекту в частности. В ходе литературного обзора выявлены точки зрения
на связь управления проектом и управления организационными изменениями, выделены типы и модели внедрения организационных
изменений. Кроме того, обзор включает в себя работы, посвященные
социально-психологическому аспекту управления изменениями, а
также конфликтам как следствию данных изменений и их влиянию на
успех проекта.
This article is devoted to a problem of resistance to organizational changes
in projects in general and its socio-psychological aspect in particular. During
the literary review the points of view on interrelation of project management
and organizational change management are revealed, types and models
of organizational changes introduction are allocated. Besides, the review
includes the works devoted to socio-psychological aspect of change
management, and the conflicts as to a consequence of these changes, and
their influence on project success.
управление проектами организационных измененийсопротивление изменениямуправление конфликтамисоциально-психологические основы управления проектами.management of organizational change projectsresistance to
changeconflict managementsocio-psychological foundations of project
management.
Проблема организации и проведения организационных измененийПроблеме организации и проведения организационных изменений уделено немало внимания в научной литературе. Так, в 1960-х гг. стали появляться программы организационного развития (organizational development), фокусировавшиеся, в первую очередь, на поддержке постепенных организационных изменений. Впоследствии с разработкой проблематики стратегических изменений появляется большое количество моделей. Например, в 1974 г. модель, разработанная Watzlawick, предусматривала два вида изменений: first-order и second-order, проводившими различие между качественными изменениями системы и перенастройкой отдельных компонентов внутри системы, а в 1976 г. Golembiewski разработал модель организационных изменений, в основе которой лежали три типа трансформации: «альфа», «бета», «гамма». При «альфа»-изменении расширяется существующее поле деятельности сотрудников, при «бета» — устанавливаются новые стандарты работы, переход посредством «квантового скачка» в способе осуществления работ имеет место при «гамма»-трансформации [30].
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