Moskva, Moscow, Russian Federation
The article emphasizes the importance of teachers of humanitarian disciplines in the formation of intercultural competence of students. Teaching youth communication skills in the dialogue of cultures should contribute to the development of ideas about human possibilities in the modern world, should lay the foundations of a respectful attitude to people of other religion, other nationality, other traditions. The authors analyze in detail interactive forms of teaching intercultural communication, including lectures, presentations, round tables, trainings. The article emphasizes the importance of motivation, activity, multiple experience and constructive feedback in the learning process. The professionalism of the teacher is manifested in student-centered pedagogy, the formation of learning skills, using a model of natural learning. The article examines the opportunities for inter-ethnic learning groups in teaching intercultural communication. Harmonious, friendly atmosphere of communication in the multicultural group creates conditions for understanding and acceptance of tolerance as a social value, fills its contents and brings in the student behavior. It pays attention to the difficulties that may students experience when they enter a different culture. The article presents the results of the diagnostic analyze, which determines the level of emotional intelligence as a set of emotional competencies and skills that help to cope with the demands of the environment and to resist its pressure, which helps to understand the emotions of other people and providing them facilitating support. The basic directions of development of emotional intelligence in the context of cross-cultural dialogue to enhance professional and personal effectiveness of students are also presented. The described form of working in a multicultural group gives psychotherapeutic effect both students and teachers.
intercultural, cross-cultural communication, intercultural competence, communication barriers, communication shock, emotional intelligence
1. Berdichevskiy A.L. Chto, kak i pochemu v mezhkul´turnom prostranstve. Russkiy yazyk za rubezhom. 2007. № 6.
2. Vereshchagin E.M, Kostomarov V.G. Yazyk i kul´tura. M.: INFRA-M, 2005.
3. Goulman Deniel. Emotsional´nyy intellekt. M., Izd-vo AST, 2009.
4. Kireenkova Z.A. Innovatsionnoe obuchenie v formate treninga kak instrument professionalizatsii i lichnostnogo rosta// Servis v Rossii i za rubezhom. T. 9. 2015. № 2 (58).
5. Kuznetsova S. Na styke kul´tur. M.: Al´fa-Bravo, 2013.
6. Natsional´nye stereotipy v mezhkul´turnoy kommunikatsii: Monografiya / N.V. Sorokina. M.: ITs RIOR: NITs INFRA-M, 2014. URL: http://znanium.com/bookread2.php?book=445197 (data obrashcheniya: 20.12.2014).
7. Nirenberg Dzh. Geniy peregovorov. M.: Popurri, 2009.
8. Novikova N.G., Zorina N.M., Kortunov V.V. Ispol´zovanie situatsionnykh zadach v obuchenii studentov sozdaniyu delovogo diskursa. Obrazovanie i obshchestvo. 2014. № 6. S. 28-33.
9. Prokhorov Yu.E. Natsional´nye sotsiokul´turnye stereotipy rechevogo obshcheniya i ikh rol´ v obuchenii russkomu yazyku inostrantsev. 5-e izd. M.: URSS, 2008. 224 s.
10. Prokhorov Yu.E., Sternin I.A. Russkie: kommunikativnoe povedenie. M.: Flinta-Nauka, 2007.
11. Psikhologiya delovogo obshcheniya v turizme i gostepriimstve / Pod red. E.S. Sakharchuk. M.: Federal´noe agentstvo po turizmu, 2014. S. 93-99.
12. Sadokhin A.P. Mezhkul´turnaya kommunikatsiya. M.: INFRA-M, 2010.
13. Samygin S.I., Rudenko A.M. Delovoe obshchenie. M.: Knorus, 2013.
14. Skosarev S.A. Kross-kul´turnaya kompetentnost´ global´nogo menedzhera. M.: Vostok-Zapad, 2010.
15. Ter-Minasova S.G. Yazyk i mezhkul´turnaya kommunikatsiya. M.: Slovo, 2008.
16. Trompenaars Fons, Khempden-Terner Charl´z. Natsional´nye kul´turnye razlichiya v kontekste global´nogo biznesa. M.: Popurri, 2004.
17. Uroki tolerantnosti/ T.M. Balykhina, S.I. El´nikova, T.V. Markina, O.V. Kharitonova: Uchebnoe posobie po russkomu yazyku. M.: Izd-vo Ros. Un-ta druzhby narodov, 2005. 105 s.
18. Lewis R. Delovye kul´tury v mezhdunarodnom biznese: ot stolknoveniya k vzaimoponimaniyu. M.: Delo, 2001.
19. Zorina N., Maslennikova, Gasilov The Formation of Intercultural Competens as an Integral Part of Professional Training in the Field of Tourism//World Applied Sciences Journal 30 41-42. 2014.