Elec, Lipetsk, Russian Federation
Person’s speech culture is the key to the organization of effective management. The poverty of vocabulary and inappropriate use of the language means in the business communication are an insurmountable linguistic barrier which blocks contacts of people. The article provides an overview of the typical mistakes made by students of the distance learning courses «Business Russian language on the Civil Service» (for example, indistinction of paronyms, using of pleonasm, hesitation in determining the gender of abbreviations, infringement of the rules of Russian speech etiquette and others). According to the author, some of these mistakes can be explained not only by the insufficient knowledge of the different types of standards, but also by the processes taking place in the linguistic field. For example, the process of intensification of borrowing and semantic changes in the lexicon leads to the formation of the words with the value shaded in the individual personality dictionary, the expansion of words from politics and economy leads to the increase of the frequency of functioning of the construction «dative with the preposition “on”» to transfer supplies relations.
business communication, language norm, state employee, additional educational program, typical mistake.
Деловое общение — наука сравнительно молодая, сложившаяся лишь к середине XX в. под влиянием ряда социально-экономических причин: появления компьютерных технологий, внедрения новых производств, возрастания роли сферы услуг, дифференциации социальных потребностей людей и т.д.
1. Valgina N.S. Sintaksis sovremennogo russkogo yazyka [Syntax of the modern Russian language]. Moscow, AGAR Publ., 2000. 416 p. Available at: http://www.hi-edu.ru/e-books/xbook089/01/about.htm (accessed 02 May 2016).
2. Krongauz M.A. Razvitie sovremennogo russkogo yazyka. Russkiy rechevoy etiket [Development of the modern Russian language. Russian speech etiquette]. Rossika / Rusistika / Rossievedenie. Yazyk/Istoriya/Kul’tura [Rossica / Russian Studies / Rossiovedenie. Language / History / Culture]. Moscow, RGGU Publ., 2010, pp. 40-74.
3. Lingvisticheskii analiz publichnoi rechi predstavitelei organov gosudarstvennoi vlasti Rossiiskoi Federacii [Linguistic analysis of the public speeches of representatives of the state authorities of the Russian Federation]. Available at: http://www.russkiymir.ru/publications/202795/ (accessed 02 April 2016).
4. Rashchevskaya E.P. Delovoi russkii yazyk [Business Russian language]. Kostroma, Kostromskoi gosudarstvennyi tekhnologicheskii universitet Publ., 2012. 186 p. Available at: http://www.kstu.edu.ru/univer/misc/ (accessed 01 September 2016).
5. Russkie slovari [Russian dictionaries]. Available at: http://www.slovari.ru/start.aspx?s=0&p=3050 (accessed 10 September 2016).
6. Russkii yazyk i kul’tura rechi [Russian language and speech culture]. Moscow, Yurait Publ., 2010. 493 p.
7. Sklyarevskaya G.N. Slovar’ sokrashchenii sovremennogorusskogo yazyka [Abbreviations dictionary of the modern Russian language]. Moscow, EKSMO Publ., 2004. 448 p..
8. Sternin I.A. Obshchestvennyie protsessy i razvitiie sovremennogo russkogo yazyka. Ocherk izmenenii v russkom yazyke kontsa XX - nachala XXI veka [Social processes and development of the modern Russian language. Essay changes in the Russian language of the late XX - early XXI century]. Moscow-Berlin, Direkt-Media Publ., 2015. 77 p.
9. Titova L.G. Delovoe obshchenie [Business communication]. Moscow, YUNITI-DANA Publ., 2006. 271 p. Available at: http://www.razym.ru/biz/menedgment/169541-titova-lg-delovoeobschenie.html (accessed 29 December 2016).
10. Formanovskaya N.I. Russkii rechevoi ehtiket: Lingvisticheskii i metodicheskii aspekty [Russian speech etiquette: Linguistic and methodological aspects]. Moscow, LKI Publ., 2008. 160 p.
