Russian Federation
The process of digitalization, that has already affected the entire world economy, is changing business models and the competitive environment. Therefore, these days, the system of crisis management should take this trend into account. Digital transformation projects, that are now actively implemented by companies from a variety of industries, have an anti-crisis nature, and business strategies are actively implementing a wide range of digital solutions. The authors of this article analyze the phenomenon of enterprises digital transformation, highlight the main challenges for its projects’ management and emphasize the importance of a conscious approach to the application of this tool. The article allocates the features of the modern crisis management system with the use of digital technologies and highlights the trends in digital business strategies. The authors analyze Tesla, Sber, Tinkoff and General Electrics business practices. In conclusion, the authors emphasize the special role of psychological readiness in a new technologies’ usage, the importance of following a clear algorithm, considering the specifics of the enterprise and providing flexibility when managing digital transformation projects as a part of crisis management.
digital transformation projects, digital transformation, crisis management, project management, digitalization, artificial intelligence, digital technology.
1. Adzhiashvili A.O. Cifrovizaciya kak odin iz instrumentov antikrizisnogo upravleniya v sovremennyh usloviyah [Tekst] / A.O. Adzhiashvili // Sovremennye tendencii i problemy nauki v razvitii cifrovyh i innovacionnyh tehnologiy: Sbornik nauchnyh trudov studentov VII Mezhdunarodnoy mezhvuzovskoy nauchnoprakticheskoy konferencii, Krasnodar, 13 aprelya 2023 goda. - Krasnodar: Krasnodarskiy filial REU im. G.V. Plehanova, 2023. - S. 18-28.
2. Arutyunova A.E. Formirovanie modeli antikrizisnogo upravleniya malym predprinimatel'stvom v usloviyah cifrovizacii [tekst] / A.E. Arutyunova, E.V. Smirnova, V.A. Kashin // Vestnik Akademii znaniy. - 2021. - № 43(2). - S. 32-35. - DOI:https://doi.org/10.24412/23046139-2021-11033
3. Bagdykov K.T. Instrumenty proektnogo upravleniya v cifrovoy transformacii biznesa [tekst] / K.T. Bagdykov, D.A. Shevchenko, N.E. Muromec // Informatizaciya v cifrovoy ekonomike. - 2023. - T. 4. - № 4. S. 325-338. - DOI:https://doi.org/10.18334/ide.4.4.119685
4. Butrova E.V. Osobennosti antikrizisnogo upravleniya predpriyatiem v usloviyah cifrovizacii [tekst] / E.V. Butrova // Ekonomika, predprinimatel'stvo i pravo. - 2021. - T. 11. - № 3. - S. 579-590.
5. Galkina A.O. Upravlenie znaniyami v proektah pri ispol'zovanii gibkih metodologiy [tekst] / A.O. Galkina // Nauchnye issledovaniya i razrabotki. Rossiyskiy zhurnal upravleniya proektami. - 2022. - T. 11. № 2. - S. 21-30. - DOIhttps://doi.org/10.12737/2587-6279-2022-112-21-30
6. Zhargalsayhan N. Osobennosti cifrovoy transformacii zarubezhnyh kompaniy: analiz opyta kompanii General Electric [tekst] / N. Zhargalsayhan // Strategii biznesa. - 2021. - T. 9. - № 2. - S. 42-48. - DOIhttps://doi.org/10.17747/2311-7184-2021-2-42-48
7. Kak GE ne udalos' sozdat' cifrovuyu platformu [Elektronnyy resurs] // Upravlenie predpriyatiem. 2019. - URL: https://upr.ru/article/ge-digital-platform/ (data obrascheniya: 05.01.2024).
8. Kalganova A.V. Izmeneniya trebovaniy k kompetenciyam rukovoditeley proektov pod vliyaniem koncepcii ustoychivogo razvitiya v Rossii [tekst] / A.V. Kalganova, E.A. Ryabceva, D.I. Rahmankulov, E.A. Halimon // Nauchnye issledovaniya i razrabotki. Rossiyskiy zhurnal upravleniya proektami. - 2022. - T. 11. - № 4. S. 15-26. - DOI:https://doi.org/10.12737/2587-6279-2022-11-4-15-26
9. Kozhuhova N.V. Kompetencii «buduschego» v usloviyah cifrovoy ekonomiki [tekst] / N.V. Kozhuhova, E.P. Serpuhova, Yu.V. Veselova, D.A. Kozhuhova // Ekonomika, predprinimatel'stvo i pravo. - 2021. T. 11. - № 7. - S. 1875-1892. - DOI: 10.18334/ epp.11.7.11299https://doi.org/10.18334/epp.11.3.111775
10. Kochetkov E.P. Transformaciya teorii antikrizisnogo upravleniya kompaniyami v usloviyah cifrovoy ekonomiki: vyzovy tehnologicheskoy revolyucii i global'nyh ekonomicheskih krizisov [tekst] / E.P. Kochetkov // Voprosy innovacionnoy ekonomiki. - 2022. - T. 12. № 2. - S. 911-934. - DOI:https://doi.org/10.18334/vinec.12.2.114924
11. Kochetkov E.P. Cifrovaya transformaciya kompaniy kak instrument antikrizisnogo upravleniya: empiricheskaya ocenka vliyaniya na effektivnost' [tekst] / E.P. Kochetkov, A.A. Zabavina, M.G. Gafarov // Strategicheskie resheniya i risk-menedzhment. - 2021. - T. 12. - № 1. - S. 68-81. - DOI:https://doi.org/10.17747/2618-947X-2021-168-81
12. Kochetkov E.P. Cifrovaya transformaciya ekonomiki i tehnologicheskie revolyucii: vyzovy dlya tekuschey paradigmy menedzhmenta i antikrizisnogo upravleniya [tekst] / E.P. Kochetkov // Strategicheskie resheniya i risk-menedzhment. - 2019. - T. 10. -№ 4. - S. 330-341. - DOIhttps://doi.org/10.17747/2618-947X-2019-4-330-341.
13. Pletnev D.A. Bystrorastuschie kompanii v pandemicheskom krizise: obzor aktual'nyh issledovaniy [Tekst] / D.A. Pletnev, K.A. Naumova // Vestnik Chelyabinskogo gosudarstvennogo universiteta. - 2022. № 12. - S. 212-223. - DOI:https://doi.org/10.47475/1994-2796-202211223
14. Postaromova A.S. Vliyanie cifrovoy transformacii na razvitie bankovskoy ekosistemy [Tekst] / A.S. Postaromova // Ekonomika, menedzhment, servis: sovremennye problemy i perspektivy: Materialy IV Vserossiyskoy nauchno-prakticheskoy konferencii, Omsk, 14-15 noyabrya 2022 goda / Redkollegiya: E.V. Yakovleva (otv. red.) [i dr.]. - Omsk: Omskiy gosudarstvennyy tehnicheskiy universitet, 2022. - S. 638-642.
15. Rabotaeva A.V. Cifrovizaciya kak instrument antikrizisnogo upravleniya predpriyatiem [tekst] / A.V. Rabotaeva // Problemy razvitiya social'no-ekonomicheskih sistem : Materialy VII Mezhdunarodnoy nauchnoy konferencii molodyh uchenyh i studentov, Doneck, 20 aprelya 2023 goda. T. 2. - Doneck: Federal'noe gosudarstvennoe byudzhetnoe obrazovatel'noe uchrezhdenie vysshego obrazovaniya «Doneckiy gosudarstvennyy universitet», 2023. - S. 44-46.
16. Smirnov E.N. Global'nye cifrovye platformy kak faktor transformacii mirovyh rynkov [tekst] / E.N. Smirnov // Voprosy innovacionnoy ekonomiki. 2020. - T. 10. - № 1. - S. 13-24. - DOI: 10.18334/ vinec.10.1.100699
17. Sokraschennye rezul'taty MSFO 9 mesyacev 2023 goda [Elektronnyy resurs] // Sberbank. 2023. - URL: https:// www.sberbank.com/ru/investor-relations/groupresults/ ifrs_q3_2023 (data obrascheniya: 05.01.2024).
18. Sokraschennye rezul'taty PAO Sberbank po RPBU za 11M 2023 goda [Elektronnyy resurs] // Sberbank. 2023. URL: https://www.sberbank.com/common/img/uploaded/ files/info/2023_rsbu/year/_november_2023_.pdf (data obrascheniya: 05.01.2024).
19. Trofimova N.N. Cifrovizaciya: vzglyad na dinamicheskie vozmozhnosti predpriyatiy v usloviyah krizisa [tekst] / N.N. Trofimova // Ekonomika i upravlenie: problemy, resheniya. - 2023. - T. 4. - № 8. S. 29-34. - DOIhttps://doi.org/10.36871/ek.up.p.r.2023.08.04.004.
20. Yurin D.A. Cifrovaya transformaciya ekonomiki i tehnologicheskie revolyucii: vyzovy dlya tekuschego strategicheskogo i antikrizisnogo upravleniya. Naskol'ko rossiyskaya ekonomika gotova k cifrovoy transformacii [Tekst] / D.A. Yurin // Vestnik Moskovskoy mezhdunarodnoy akademii. - 2023. - № 1. S. 232-238.
21. Caleya R. The 4 Critical Components to Accelerate Your Digital Transformation [Elektronnyy resurs] // Gartner. 2022. URL: https://emt.gartnerweb.com/ngw/globalassets/ en/doc/documents/764500-the-4-critical-components-toaccelerate-your-digital-transformation.pdf (data obrascheniya: Applications by 2026 [Elektronnyy resurs] // Gartner. 2023. URL: https://www.gartner.com/en/newsroom/ press-releases/2023-10-11-gartner-says-more-than-80-percent-of-enterprises-will-have-used-generative-ai-apis-ordeployed-generative-ai-enabled-applications-by-2026 (data obrascheniya: 04.01.2024).
22. How your peers are investing in tech to deliver on digital initiatives [Elektronnyy resurs] // Gartner. 2022. URL: https://emt.gartnerweb.com/ngw/globalassets/en/information-technology/images/infographics/2023-cio-agenda/2023cio-agenda-infographics/2023-cio-agenda-manufacturinginfographic.pdf (data obrascheniya: 03.01.2024).
23. IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions [Elektronnyy resurs] // IDC. 2023. URL: https://www.idc.com/getdoc.jsp?containerId=US50120323 (data obrascheniya: 04.01.2024).
24. IDC Worldwide Digital Transformation Spending Guide Use Case Forecast 2023. Oct (V2 2023) [Elektronnyy resurs] // IDC. 2023. URL: https://www.idc.com/getdoc. jsp?containerId=prUS51352323 (data obrascheniya: 03.01.2024).
25. Podolskaya T. Transformation of marketing strategy in the context of digitalization / T. Podolskaya, A. Plaksina, K. Abshilava // The EUrASEANs: Journal on Global SocioEconomic Dynamics, 2023, no. 1, pp. 39-48.
26. TCS Group Holding PLC ob'yavlyaet finansovye rezul'taty po MSFO za III kvartal i devyat' mesyacev 2023 g. [Elektronnyy resurs] // Tin'koff. 2023. URL: https:// www.tinkoff.ru/about/financial-news/22112023-tcs-groupholding-plc-reports-ifrs-results-for-3q-and-nine-monthsof-2023 (data obrascheniya: 05.01.2024).



