Moskva, Moscow, Russian Federation
The article is devoted to a study from the point of view of personnel management of the phenomenon of «quiet quitting» — a way of thinking in which employees deliberately limit their work activities to a description of their work, meet, but do not exceed pre-set expectations, never voluntarily take on additional tasks and do it all simply to maintain their current employment status, prioritizing their well-being over the achievement of organizational goals. Based on the generalization of the results of global and national studies, the main reasons for the spread of this phenomenon (including among young employees), as well as potential business risks that may arise as a result of «quiet quitting», if this phenomenon persists for a long time, are highlighted. The conclusion is substantiated that the phenomenon of «quiet quitting» is only partly a consequence of work during the pandemic, representing part of a larger picture of rethinking the institution of work. The interrelation of the problem of «quiet quitting» and the application of the practices of «quiet firing» and «quiet hiring» by organizations, their possible consequences for organizations and personnel are analyzed. Some proposals for the prevention of «quiet quitting» are presented, concerning the management of burnout, promotion of work-life balance, support for the mental health of employees and their development.
«quiet quitting», «quiet firing», «quiet hiring», burnout, social exchange, corporate culture
1. Mitrofanova, E.A., Mitrofanova, A.E. Osobennosti upravleniya personalom v komandah. //Zhurnal «Upravlenie personalom i intellektual'nymi resursami v Rossii». 2022. № 4 (11). S. 10 - 15.
2. Tihonov, A.I., Konovalova, V.G. Kak obespechit' effektivnost' adaptacionnyh programm segodnya i zavtra. //Zhurnal «Upravlenie personalom i intellektual'nymi resursami v Rossii». 2020. № 1 (9). S. 65 - 68.
3. Daugherty, G. (2022, February 25). What Is Quiet Quitting-and Is It a Real Trend? URL: https://www.investopedia.com/what-is-quiet-quitting-674391
4. Gallup State of the Global Workplace: 2023 Report. URL: https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
5. Gartner: 9 Future of Work Trends For 2023. URL: https://www.gartner.com/en/articles/9-future-of-work-trends-for-2023
6. Harter, J. (2022). Is Quiet Quitting Real? URL: https://www.gallup.com/workplace/398306/quiet-quitting-real.aspx
7. Hiltzik, M. (2022). Quiet quitting is just a new name for an old reality. Los Angeles Times. URL: https://www.latimes.com/business/story/2022-08-25/quiet-quitting-is-just-a-new-name-for-an-ancient-reality
8. Hopke, T. (2022). Quiet quitting: The culture reset gift most companies needed. Forbes. URL: https://www.forbes.com/sites/teresahopke/2022/09/30/quiet-quittingthe-culture-resetgift-most-companies-needed/
9. If Your Co-Workers Are ‘Quiet Quitting,’ Here’s What That Means - WSJ. URL: https://www.wsj.com/articles/if-your-gen-z-co-workers-are-quiet-quitting-heres-what-that-means-11660260608
10. Kelly, J. (2022). Soul-crushing, dead-end jobs are the reason behind the great resignation and quiet quitting trends. Forbes. URL: https://www.forbes.com/sites/jackkelly/2022/10/25/soulcrushing-dead-end-jobs-are-the-reason-behind-the-great-resignation-and-quiet-quitting-trends/
11. Kelowna Now (2022), “Poll: are you ‘quiet quitting’ your job?”, NowMedia Staff. URL: www.kelownanow.com/watercooler/news/news/Polls/Poll_Are_you_quiet_quitting_your_job/#fs_116239.
12. Krueger, A. (2022), “Who is quiet quitting for?”, The New York Times. URL: www.nytimes.com/2022/08/23/style/quiet-quitting-tiktok.html
13. Moniuszko, S.M. (2022), “Feel the urge to ‘quiet quit’? Time to check in with your mental health, experts say”, USA today”. URL: www.usatoday.com/story/life/health-wellness/2022/ 09/01/quiet-quitting-mental-health-work/7928570001/?gnt-cfr=1,
14. Newport, C. (2022, December 29). The Year in Quiet Quitting. URL: https://www.newyorker.com/culture/2022-in-review/the-year-in-quiet-quitting
15. O’Connor, S. (2022), “Quiet quitting is nonsense: expecting all staff to work above and beyond is a mistake”. URL: https://financialpost.com/fp-work/quiet-quitting-nonsense?utm_term=Autofeed&utm_medium=Social&utm_source=Facebook&fbclid=IwAR2DOj0UUSmFmsPHfPFZDpsZnUiLLCn49qo5sCmZg4S-A0gOYa9O1J4iIhg#Echobox=1663587469
16. Quiet» Is the Workplace Word of 2023: Quitting, Firing, Hiring. URL: https://www.businessinsider.com/quiet-workplace-word-of-2023-quiet-quitting-hiring-promotion-firing-2023-2
17. Quiet Quitting Era Is Over Because Workers Are Afraid of Layoffs. URL: https://www.businessinsider.com/quiet-quitting-already-over-layoffs-jobs-recession-economy-2022-10
18. ResumeBuilder (2022), “1 In 4 of workers are ‘quiet quitting,’ saying no to hustle culture”. URL: www.resumebuilder.com/1-in-4-of-workers-quiet-quitting-saying-no-to-hustle-culture/
19. Schroth, H. (2019). Are You Ready for Gen Z in the Workplace?. California Management Review, 61(3), 5-18. URL: https://doi.org/10.1177/00081256198410
20. The-Heard-and-the-Heard-Nots.pdf. URL: https://workforceinstitute.org/wp-content/uploads/The-Heard-and-the-Heard-Nots.pdf
