The article is devoted to the issues of competence management. The paper emphasizes the need to apply systematic methods and approaches to personnel management. The staff is considered as a set of interrelated elements, the need to match the competencies of the staff with the strategic goals and objectives of the company is emphasized. The role of competencies is investigated using statistical methods. In the structure of the company, the place of the HR department is emphasized as the tuning fork of the organization, which adjusts the functions of the team in accordance with the strategic plans of the company. The analysis of foreign experience in competence management is carried out. Methodological tools of the research: analysis of statistics and data from open sources of information. As the study showed, companies often have a balance between the level of competence, the average length of service and the number of employees with basic skills. It is concluded that an important aspect in personnel management is the moment at which decisions need to be made on the implementation of a set of systemic measures for the management of competencies. The reasons why there is a risk of stagnation of competencies are identified, and personnel who have already formed such baggage lose the opportunity to apply them and share experience, because new professional skills atrophy. The compliance of the implementation of systemic approaches to competence management with the general concept of Total Quality Management is emphasized.
competence management system, Total Quality Management, product quality, systematic approach to personnel management, general theory of systems and organization management, statistical methods of personnel management
1. Avito Rabota: pochti chetvert' rossiyan rabotayut na odnom meste bolee 10 let [Elektronnyy resurs]. — URL: https://www.avito.ru/company/press/avito_rabota_pochti_chetvert_rossiyan_rabotayut_na_odnom_meste_bolee_10_ let (data obrascheniya: 20.10.2024).
2. Adizes I.K. Upravlenie zhiznennym ciklom korporacii [Tekst] / I.K. Adizes; per. s angl. V. Kuzin. — M.: Piter, 2011. — 383 s.
3. Ventcel' E.S. Teoriya veroyatnostey [Tekst] / E.S. Ventcel'. — 10e izd., stereotip. — M.: Academia, 2005. 576 s.
4. GOST ISO 9000:2015 Sistema menedzhmenta kachestva. Osnovnye polozheniya i slovar'. — M.: Standartinform, 2018. — 53 s.
5. Indeks chelovekocentrichnosti kompaniy [Elektronnyy resurs]. — URL: https://research.rosatomimpact.com (data obrascheniya: 20.10.2024).
6. Mezhdunarodnye standarty «Upravlenie kachestvom produkcii ISO 9000 — ISO 9004, ISO 8402». Mezhdunarodnyy standart ISO 8402 — 86 «Kachestvo. Slovar'». — M.: Izdvo standartov, 1988.
7. Mihnenko P.A. Teoriya organizacii i organizacionnoe povedenie [Tekst]: uchebnik / P.A. Mihnenko. — M.: Izdvo Mosk. finansovopromyshlennyyogo unta, 2019. 192 s.
8. Slavin B.B. Teoreticheskie osnovy i instrumental'naya podderzhka tehnologiy kollektivnogo intellekta v upravlenii organizaciey: special'nost' 08.00.13 «Matematicheskie i instrumental'nye metody ekonomiki» [Tekst]: dis. … dra ekon. nauk / B.B. Slavin. — M., 2020. — 342 s.
9. Sotrudniki vs rabotodateli: vse «za» i «protiv» korporativnogo obucheniya [Elektronnyy resurs]. — URL: https://hh.ru/article/21148?ysclid=m2lrh9wf4n645674590 (data obrascheniya: 20.10.2024).
10. Tishkina N.P. Korporativnoe obuchenie sotrudnikov v organizaciyah: sovremennye trendy i predpochteniya [Tekst] / N.P. Tishkina, R.E. Mamedzade // Vestnik Rossiyskogo ekonomicheskogo universiteta im. G.V. Plehanova. Vstuplenie. Put' v nauku. — 2021. — T. 11. № 2. — S. 127–134.
11. Halemskiy D.B. Sovremennye podhody k upravleniyu kachestvom cherez vnedrenie elementov iskusstvennogo intellekta / D. B. Halemskiy // Vestnik Rossiyskogo ekonomicheskogo universiteta im. G.V. Plehanova. Vstuplenie. Put' v nauku. — 2023. — T. 13. — № 4. S. 45–52.
12. Halemskiy D.B. Formirovanie korporativnoy informacionnoy sredy v sisteme effektivnogo menedzhmenta predpriyatiya [Tekst] / D.B. Halemskiy, N.D. Halemskiy // Ekonomika i predprinimatel'stvo. 2024. — № 3. — S. 1127–1132. — DOI:https://doi.org/10.34925/EIP.2024.1 64.3.219
13. Cvetkov V.Ya. Emerdzhentizm [Tekst] / V.Ya. Cvetkov // Mezhdunarodnyy zhurnal prikladnyh i fundamental'nyh issledovaniy. — 2017. — № 21. — S. 137–138.
14. Yakovleva N. Piter Druker Menedzhment. Vyzovy XXI veka [Tekst] / N. Yakovleva // Upravlenie personalom. 2013. — № 13. — S. 69.
