MOTIVATION OF FINANCIAL AND CREDIT INSTITUTIONS’ STAFF: MODERN TOOLS AND WAYS OF IMPROVEMENT
Abstract and keywords
Abstract:
The article examines the current aspects of motivating employees of financial and credit institutions, using the example of VTB Bank. The objectives of the study are to identify, analyze, and evaluate the material and non-material incentives that are considered the most effective and in demand by the management of financial and credit institutions. Achieving high results in the professional field is impossible without a deep understanding of what motivates employees. It is necessary to identify the driving forces of human activity, determine the motivating factors, and understand the fundamental motives behind an employee’s specific actions. Only by possessing this knowledge can one expect to succeed in building an effective human resources management system. The article analyzes the results of expert surveys aimed at identifying effective motivational tools and approaches, including those based on recognizing the achievements of VTB Bank employees, which can serve as the foundation for creating an effective corporate system of material and non-material motivation. In the course of the analysis, various incentives for employees and internal drivers that activate and motivate personnel to work productively and efficiently were studied. The authors of the article have developed a set of practical measures aimed at further improving the system of employee motivation at VTB Bank.

Keywords:
VTB Bank, motivation, personnel, manager, employee, efficiency
Text
Text (PDF): Read Download
References

1. Davletov A.R. Teoreticheskie podhody k ponimaniyu suschnosti upravleniya personalom [Tekst] / A. R. Davletov // Innovacii. Nauka. Obrazovanie. – 2020. – S. 447–453.

2. Lykova O.A. Formirovanie sistemy upravleniya HRsluzhby v organizacii [Tekst] / O.A. Lykova, A.A. Petruhin // Ekonomika i upravlenie: sovremennye tendencii: Sbornik statey. – 2019. – S. 78–81. EDN: https://elibrary.ru/XBNRJW

3. Bank VTB. — URL: https://www.vbr.ru/banki/vtb/?utm_referrer=https%3A%2F% 2Fyandex.ru%2F (data obrascheniya:27.11.2025).

4. Kak VTB povysili produktivnost' sotrudnikov i rukovoditeley pri pomoschi novyh tehnologiy. 2023. — URL: https://vnutricom.ru/base/keysy/kabinet-lichnoyeffektivnosti-kak-vtb-povysila-produktivnost-sotrudnikov-irukovoditeley-pri-pomoshch (data obrascheniya: 27.11.2025).

5. Ne bonusom edinym: korporativnye pensionnye programmy kak effektivnyy instrument dlya motivacii sotrudnikov. — URL: https://dzen.ru/a/ZJwgL-iPWzQD9wQ8 (data obrascheniya: 27.11.2025).

6. Esaulova I.A. Motivacionnyy mehanizm innovacionnogo povedeniya rabotnika [Tekst] / I.A. Esaulova // Upravlenie personalom i intellektual'nymi resursami v Rossii. – 2023. – № 4. – S. 48–53. – DOI:https://doi.org/10.12737/23057807-2023-12-4-48-53 DOI: https://doi.org/10.12737/2305-7807-2023-12-4-48-53; EDN: https://elibrary.ru/PYZQKO

7. Gasparovich E.O. Vliyanie loyal'nosti personala na process effektivnogo funkcionirovaniya organizacii [Tekst] / E.O. Gasparovich, E.A. Hoholeva, V.V. Opleva // Upravlenie personalom i intellektual'nymi resursami v Rossii. – 2024. – № 3. – S. 15–19. — DOI:https://doi.org/10.12737/23057807-2024-13-3-15-19 DOI: https://doi.org/10.12737/2305-7807-2024-13-3-15-19; EDN: https://elibrary.ru/ARJPUP

8. Mitrofanova A.E. Motivaciya i stimulirovanie kak osnovnoy instrument uderzhaniya personala v organizacii [Tekst] / A.E. Mitrofanova, G.A. Manvelyan // Upravlenie personalom i intellektual'nymi resursami v Rossii. 2021. — № 1. — S. 24–29. – DOI:https://doi.org/10.12737/2305-7807-202110-1-24-29 DOI: https://doi.org/10.12737/2305-7807-2021-10-1-24-29; EDN: https://elibrary.ru/DUVQBB

9. Bogatyreva I.V. Ocenka vliyaniya material'noy zainteresovannosti i trudovoy aktivnosti personala na rost proizvoditel'nosti truda [Tekst] / I.V. Bogatyreva, A.E. Bogatyrev // Ekonomika truda. — 2022. — T. 9. — № 4. – S. 828–839. DOI: https://doi.org/10.18334/et.9.4.114465; EDN: https://elibrary.ru/RBJOKH

10. Zaharov D.K. Privlechenie i uderzhanie personala: stimulirovanie sotrudnikov i avtomatizaciya osnovnyh processov [Tekst] / D.K. Zaharov, E.V. Kashtanova, A.S. Lobacheva // Upravlenie personalom i intellektual'nymi resursami v Rossii. – 2024. – № 5. – S. 15–19. — DOI:https://doi.org/10.12737/2305-7807-2024-13-5-15-19 DOI: https://doi.org/10.12737/2305-7807-2024-13-5-16-20; EDN: https://elibrary.ru/SWLCVT

Login or Create
* Forgot password?